

At the current time it can take up to 6 weeks to get your tax refund back. Early assessments are up to 8 weeks as they need to be lodged manually. If you do not receive it in this time you can contact tax@peterpans.com for more information.
* Please note, once your return has been lodged with the Australian Tax Office it is then out of Peterpans hands and with the Australian Tax Office for payment processing. We cannot access it due to Australian privacy laws, nor can we speed up the process of funds being available to you. If you would like to contact the ATO regarding your return you can call them on 13 72 26 and remember to quote your Tax File Number.If you are lodging your tax return through Peterpans we use a tax agent who will charge you the following fees:
Please note if you are a Gold Member you receive $20 off your return
This SHOULD be issued to you at the end of the financial year which is the 30th of June. You will need to seek this summary by contacting the employer/s directly.
It is the law for all employers to issue Group Certificates & Payment summaries on the 1st July every year. Please make your address or email address known to your employer so they can send it to you. Alternatively you can submit your FINAL pay slips where is stated the amount you have been paid YTD. It is therefore in your best interest to be able to provide your PAYMENT SUMMARY.
Peterpans Tax is all about the backpacker and we want you to get the most amount back as possible. If we give you an estimated quote then legally we only have to deposit that amount in your account. So if we quote you a return of $2500 but really you get $3500 then legally we only have to deposit $2500 in to your nominated account.
Peterpans have a great Tax and Super back pack!!!
Yes, You will be issued a receipt for your return which will outline your payments and fees.
Any more questions please just ask the friendly Peterpans Staff